{"id":49,"date":"2025-08-04T12:05:38","date_gmt":"2025-08-04T10:05:38","guid":{"rendered":"https:\/\/semmelweis.hu\/reziliencia-akademia\/?page_id=49"},"modified":"2025-10-12T15:51:17","modified_gmt":"2025-10-12T13:51:17","slug":"konfliktuskezeles-altalaban","status":"publish","type":"page","link":"https:\/\/semmelweis.hu\/reziliencia-akademia\/konfliktuskezeles\/konfliktuskezeles-altalaban\/","title":{"rendered":"Konfliktuskezel\u00e9sr\u0151l \u00e1ltal\u00e1ban"},"content":{"rendered":"<div class=\"keretes w-100\" style=\"border-left: 0px !important\">\n<h6 style=\"text-align: left\"><img loading=\"lazy\" decoding=\"async\" class=\"piktogram alignnone wp-image-394\" src=\"https:\/\/semmelweis.hu\/reziliencia-akademia\/files\/2025\/09\/konfliktus-400x304.png\" alt=\"\" width=\"165\" height=\"125\" srcset=\"https:\/\/semmelweis.hu\/reziliencia-akademia\/files\/2025\/09\/konfliktus-400x304.png 400w, https:\/\/semmelweis.hu\/reziliencia-akademia\/files\/2025\/09\/konfliktus.png 577w\" sizes=\"auto, (max-width: 165px) 100vw, 165px\" \/><span style=\"font-size: 18pt\">Konfliktusr\u00f3l akkor besz\u00e9l\u00fcnk, ha <strong>k\u00e9t vagy t\u00f6bb ember k\u00f6z\u00f6tt negat\u00edv \u00e9rzelmek jelennek meg<\/strong>.<\/span><\/h6>\n<\/div>\n<h5><a href=\"https:\/\/semmelweis.hu\/reziliencia-akademia\/files\/2025\/09\/konfliktus_negativ.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-395 alignright\" src=\"https:\/\/semmelweis.hu\/reziliencia-akademia\/files\/2025\/09\/konfliktus_negativ.png\" alt=\"\" width=\"196\" height=\"203\" srcset=\"https:\/\/semmelweis.hu\/reziliencia-akademia\/files\/2025\/09\/konfliktus_negativ.png 566w, https:\/\/semmelweis.hu\/reziliencia-akademia\/files\/2025\/09\/konfliktus_negativ-386x400.png 386w\" sizes=\"auto, (max-width: 196px) 100vw, 196px\" \/><\/a>A negat\u00edv \u00e9rz\u00e9sek ellen\u00e9re a konfliktusokb\u00f3l j\u00f3 dolgok is kij\u00f6hetnek:<\/h5>\n<ul style=\"list-style-type: square\">\n<li>n\u00f6velhetik a kreativit\u00e1st<\/li>\n<li>lehet\u0151s\u00e9g hogy letesztelj\u00fck saj\u00e1t hat\u00e9konys\u00e1gunkat<\/li>\n<li>r\u00e9g\u00f3ta lappang\u00f3 probl\u00e9m\u00e1k felsz\u00ednre \u00e9s megold\u00e1sra ker\u00fcl(het)nek<\/li>\n<li>r\u00e1mutatnak a jav\u00edtand\u00f3 probl\u00e9m\u00e1kra<\/li>\n<li>fejleszthetik az \u00f6nismeretet<\/li>\n<\/ul>\n<div class=\"keretes\" style=\"float: left !important;border: 2px solid #e3d496 !important;background-color: #ffff !important\">\n<h6 style=\"text-align: center\"><img loading=\"lazy\" decoding=\"async\" class=\"piktogram alignright wp-image-538\" src=\"https:\/\/semmelweis.hu\/reziliencia-akademia\/files\/2025\/09\/konfliktus-forras-1.jpg\" alt=\"\" width=\"85\" height=\"90\" \/><br \/>\n\u00a0<strong>1. Szem\u00e9lyis\u00e9g jellemvon\u00e1sok<\/strong><\/h6>\n<\/div>\n<div class=\"keretes\" style=\"float: right !important;border: 2px solid #e3d496 !important;background-color: #ffff !important\">\n<h6 style=\"text-align: center\"><img loading=\"lazy\" decoding=\"async\" class=\"piktogram alignright wp-image-539\" src=\"https:\/\/semmelweis.hu\/reziliencia-akademia\/files\/2025\/09\/konfliktus-forras-2-400x230.jpg\" alt=\"\" width=\"179\" height=\"103\" srcset=\"https:\/\/semmelweis.hu\/reziliencia-akademia\/files\/2025\/09\/konfliktus-forras-2-400x230.jpg 400w, https:\/\/semmelweis.hu\/reziliencia-akademia\/files\/2025\/09\/konfliktus-forras-2-620x359.jpg 620w, https:\/\/semmelweis.hu\/reziliencia-akademia\/files\/2025\/09\/konfliktus-forras-2.jpg 623w\" sizes=\"auto, (max-width: 179px) 100vw, 179px\" \/>\u00a0<br \/>\n<strong>2. Kommunik\u00e1ci\u00f3s zavarok<\/strong> <br \/>\n<em>ez a leggyakoribb<\/em><\/h6>\n<\/div>\n<div class=\"keretes\" style=\"float: left !important;border: 2px solid #e3d496 !important;background-color: #ffff !important\">\n<h6><strong>3. Szerepzavarb\u00f3l sz\u00e1rmaz\u00f3 konfliktusok <\/strong>pl.<\/h6>\n<ul>\n<li>ha valaki f\u0151n\u00f6k \u00e9s bar\u00e1t is<\/li>\n<li>ha k\u00e9t ember munk\u00e1ja \u00e9s felel\u0151ss\u00e9gi k\u00f6re k\u00f6z\u00f6tt \u00e1tfed\u00e9s van egy munkahelyen, stb.<\/li>\n<\/ul>\n<\/div>\n<div class=\"keretes\" style=\"float: right !important;border: 2px solid #e3d496 !important;background-color: #ffff !important\">\n<h6 style=\"text-align: center\"><img loading=\"lazy\" decoding=\"async\" class=\"piktogram alignright wp-image-540\" src=\"https:\/\/semmelweis.hu\/reziliencia-akademia\/files\/2025\/09\/konfliktus-forras-4-400x295.jpg\" alt=\"\" width=\"177\" height=\"131\" srcset=\"https:\/\/semmelweis.hu\/reziliencia-akademia\/files\/2025\/09\/konfliktus-forras-4-400x295.jpg 400w, https:\/\/semmelweis.hu\/reziliencia-akademia\/files\/2025\/09\/konfliktus-forras-4.jpg 645w\" sizes=\"auto, (max-width: 177px) 100vw, 177px\" \/>\u00a0<br \/>\n<strong>4. \u00c9rdekellent\u00e9tek<\/strong> <br \/>\nez is gyakori<\/h6>\n<\/div>\n<hr style=\"background-color: white;height: 1px;border: 0\" \/>\n<h1 style=\"text-align: center\">Hogyan viselkednek emberek a konfliktushelyzetekben?<\/h1>\n<h5>Alapvet\u0151en 6 viselked\u00e9si m\u00f3d figyelhet\u0151 meg, egyszerre t\u00f6bb is lehet:<\/h5>\n<p style=\"padding-left: 40px\">\u2705 A konfliktusba ker\u00fcl\u0151 szem\u00e9lyek <strong>megpr\u00f3b\u00e1lnak a konfliktus megold\u00e1s\u00e1ra<\/strong> \u00f6sszpontos\u00edtani<\/p>\n<p style=\"padding-left: 40px\">\u2705 A konfliktusban r\u00e9szt vev\u0151 szem\u00e9lyek <strong>k\u00fcls\u0151 seg\u00edts\u00e9get k\u00e9rnek<\/strong> a konfliktus megold\u00e1s\u00e1ra<\/p>\n<p style=\"padding-left: 40px\">\u2705 Hat\u00e9kony, de <strong>nem agressz\u00edv \u00f6n\u00e9rv\u00e9nyes\u00edt\u0151 viselked\u00e9s<\/strong><\/p>\n<p style=\"padding-left: 40px\">\u274c A konfliktusban r\u00e9szt vev\u0151 szem\u00e9ly vagy szem\u00e9lyek, <strong>nem t\u00f6rekszik megold\u00e1sra, hanem csak konfliktussal kapcsolatos negat\u00edv \u00e9rzelmeit igyekszik cs\u00f6kkenteni<\/strong><\/p>\n<p style=\"padding-left: 40px\"><strong>\u274c Agressz\u00edv<\/strong> viselked\u00e9s<\/p>\n<p style=\"padding-left: 40px\"><strong>\u274c \u00d6nal\u00e1vet\u0151, meghuny\u00e1szkod\u00f3<\/strong> viselked\u00e9s<\/p>\n<div class=\"keretes w-100\">\n<h6 style=\"text-align: left\">A <strong>hossz\u00fa t\u00e1v\u00fa szem\u00e9lyes hat\u00e9konys\u00e1got<\/strong> az els\u0151 3 viselked\u00e9s biztos\u00edtja.\u00a0<\/h6>\n<\/div>\n<h1 style=\"text-align: center\">Konfliktuskezel\u00e9si strat\u00e9gi\u00e1k<\/h1>\n<h2>\ud83d\udd13 1. ) A kommunik\u00e1ci\u00f3 ny\u00edlt \u00e9s direkt form\u00e1j\u00e1nak fenntart\u00e1sa.<\/h2>\n<ol style=\"list-style-type: upper-alpha\">\n<li>\n<p>Amit eld\u00f6nt\u00f6k, hogy elmondok, azt ny\u00edltan egyszer\u0171en mondom el (nem c\u00e9lozgatok, nem g\u00fanyolodok)<\/p>\n<\/li>\n<li>\n<p>Ami nem vil\u00e1gos, azt nem kital\u00e1lni pr\u00f3b\u00e1lom, hanem r\u00e1k\u00e9rdezek (l\u00e1sd gondolatolvas\u00e1s \u2013 <i>link<\/i>)<\/p>\n<\/li>\n<li>\n<p>Ha fesz\u00fclts\u00e9g van, arr\u00f3l besz\u00e9lek, hogy mit \u00e9rzek, \u00e9s mit szeretn\u00e9k, \u00e9s ker\u00fcl\u00f6m a m\u00e1sik hib\u00e1ztat\u00e1s\u00e1t \u00e9s min\u0151s\u00edt\u00e9s\u00e9t (lehet, hogy igazam van, de ez nem vezet megold\u00e1shoz)<\/p>\n<\/li>\n<li>\n<p>Nem \u00fczengetek m\u00e1sokkal, hanem \u00e9n v\u00e1llalom a besz\u00e9det azzal, akivel bajom van<\/p>\n<\/li>\n<\/ol>\n<h2>\ud83d\udd0e 2.) A negat\u00edv \u00e9rzelmek eredet\u00e9nek min\u00e9l el\u0151bbi tiszt\u00e1z\u00e1sa<\/h2>\n<ol style=\"list-style-type: upper-alpha\">\n<li>\n<p>Megpr\u00f3b\u00e1lom miel\u0151bb kital\u00e1lni, hogy val\u00f3j\u00e1ban mi\u00e9rt \u00e9rzem magam rosszul<\/p>\n<\/li>\n<li>\n<p>Mi a negat\u00edv \u00e9rz\u00e9seim legl\u00e9nyegesebb gy\u00f6kere\u00a0<\/p>\n<\/li>\n<\/ol>\n<p style=\"padding-left: 40px\"><strong>\u21aa\ufe0f\u00c9s csak ezut\u00e1n kommunik\u00e1lok<\/strong><\/p>\n<h2 style=\"text-align: left\">\ud83e\udde9 3.) A konfliktus megel\u0151z\u00e9se a szerepek vil\u00e1gos tiszt\u00e1z\u00e1s\u00e1val\u00a0<\/h2>\n<p>Ez els\u0151sorban munkahelyi helyzetekre vonatkozik. A vil\u00e1gosan megh\u00fazott felel\u0151ss\u00e9g- \u00e9s feladat hat\u00e1rok \u00f6nmagukban konfliktus-megel\u0151z\u0151k. <a id=\"asszertiv\"><\/a><\/p>\n<h2 style=\"text-align: left\">\ud83d\udde3\ufe0f 4.) \u00d6n\u00e9rv\u00e9nyes\u00edt\u0151 (asszert\u00edv) kommunik\u00e1ci\u00f3<\/h2>\n<div class=\"keretes w-100\">\n<p>Ha t\u00e1rgyalunk vagy vitatkozunk, mindig a saj\u00e1t \u00e9rzelmeinkr\u0151l besz\u00e9lj\u00fck, \u00e9spedig f\u0151leg k\u00e9t dologr\u00f3l:\u00a0<\/p>\n<ol>\n<li>Mit \u00e9rzek, \u00e9s\u00a0<\/li>\n<li>Mit szeretn\u00e9k el\u00e9rni.<\/li>\n<\/ol>\n<\/div>\n<h5><em>Mi\u00e9rt?<\/em><\/h5>\n<ul>\n<li>Az emberek konfliktusok kapcs\u00e1n gyakran a m\u00e1sikr\u00f3l besz\u00e9lnek (<em>\u201ete ezt csin\u00e1ltad, \u00edgy viselkedt\u00e9l, ilyen \u00e9s ilyen vagy stb\u2026<\/em>),\u00a0<\/li>\n<li>Ez automatikusan v\u00e9dekez\u00e9sre \u2013 \u00e9s ellent\u00e1mad\u00e1sra \u2013 szor\u00edtja a m\u00e1sik felet.<\/li>\n<li>Az asszert\u00edv kommunik\u00e1ci\u00f3 jobban kihozza az egy\u00fcttm\u0171k\u00f6d\u00e9st a m\u00e1sikb\u00f3l<\/li>\n<\/ul>\n<h2 style=\"text-align: left\">\ud83e\udd1d 5.) Vita helyett a megold\u00e1sra ir\u00e1nyul\u00f3 k\u00f6z\u00f6s besz\u00e9lget\u00e9s<\/h2>\n<div class=\"keretes w-100\">\n<p>Bizonyos szab\u00e1lyok betart\u00e1s\u00e1val a vitatkoz\u00e1s hat\u00e9konys\u00e1ga jelent\u0151sen fokozhat\u00f3, \u00e9s k\u00f6nnyebben visz a megold\u00e1s fel\u00e9:<\/p>\n<\/div>\n<ul style=\"list-style-type: square\">\n<li>\n<p>A konfliktusok megbesz\u00e9l\u00e9s\u00e9n\u00e9l az okok helyett koncentr\u00e1ljunk a megold\u00e1sokra (ha t\u00fal sokat besz\u00e9l\u00fcnk az okokr\u00f3l a negat\u00edv \u00e9rz\u00e9sek fokoz\u00f3dnak \u00e9s nem a megold\u00e1s fel\u00e9 haladunk). M\u00e1r az elej\u00e9n jelents\u00fck ki, hogy az okok helyett a megold\u00e1sokr\u00f3l akarunk besz\u00e9lgetni.\u00a0<\/p>\n<\/li>\n<li>\n<p>A megold\u00e1sokra \u00fagy koncentr\u00e1ljunk, hogy igyekezz\u00fcnk partner\u00fcnket arra r\u00e1besz\u00e9lni, hogy eleinte min\u00e9l t\u00f6bb megold\u00e1si \u00f6tletet gy\u0171jts\u00fcnk \u00f6ssze, de ne \u00e9rt\u00e9kelj\u00fck m\u00e9g \u0151ket (\u2026\u201dez nem j\u00f3, mert\u2026, .., ezt nem akarom, mert\u2026\u201d), A t\u00fal gyors \u00edt\u00e9lkez\u00e9s ism\u00e9t negat\u00edv \u00e9rzelmekhez \u00e9s vit\u00e1hoz vezethet.\u00a0 felfokoz\u00f3d\u00e1s\u00e1hoz \u00e9s a vita elm\u00e9rgesed\u00e9s\u00e9hez vezethet.\u00a0<\/p>\n<\/li>\n<li>\n<p>Az \u00f6tletek \u00e9rt\u00e9kel\u00e9st csak akkor kezdj\u00fck meg, ha m\u00e1r el\u00e9g sok k\u00f6z\u00fcl tudunk v\u00e1lasztani<\/p>\n<\/li>\n<\/ul>\n<h2 style=\"text-align: left\">\u2696\ufe0f 6.) K\u00fcls\u0151 szem\u00e9ly bevon\u00e1sa a konfliktuskezel\u00e9sbe<\/h2>\n<div class=\"keretes w-100\">\n<p>Erre akkor van sz\u00fcks\u00e9g, ha a konfliktus m\u00e1r nagyon elm\u00e9rgesedett, \u00e9s nem tudunk higgadtak lenni.<\/p>\n<\/div>\n<h5>A k\u00fcls\u0151 szem\u00e9ly bevon\u00e1sakor a k\u00f6vetkez\u0151ket kell figyelembe venni:<\/h5>\n<ul style=\"list-style-type: square\">\n<li>\n<p><strong>Ne \u00edt\u00e9l\u0151b\u00edr\u00f3t keress\u00fcnk<\/strong>, aki eld\u00f6nti, kinek van igaza, vagy mi lenne a j\u00f3 megold\u00e1s, hanem olyan szem\u00e9lyt, hagyja, hogy mi alak\u00edtsuk ki a megold\u00e1st<\/p>\n<\/li>\n<li>\n<p>H\u00edvjuk fel a figyelm\u00e9t arra, hogy nem az a dolga, hogy eld\u00f6ntse, kinek van igaza, hanem az, hogy seg\u00edtsen minket egy k\u00f6z\u00f6s, elfogadhat\u00f3 megold\u00e1s el\u00e9r\u00e9s\u00e9ben<\/p>\n<\/li>\n<li>\n<p>Az elhangzottakb\u00f3l <strong>rendszeresen ism\u00e9telje el, hangs\u00falyozza, azokat a r\u00e9szeket, ahol a felek \u00e1ll\u00e1spontja megegyezik<\/strong>, vagy ahol egym\u00e1s fel\u00e9 k\u00f6zelednek.<\/p>\n<\/li>\n<li>\n<p><strong>Ne engedje a feleket elt\u00e9rni a t\u00e1rgyt\u00f3l<\/strong> <em>(\u201emert a m\u00faltkor is ezt csin\u00e1ltad\u2026\u201d)<\/em><\/p>\n<\/li>\n<li>\n<p>Pr\u00f3b\u00e1lja <strong>er\u0151s\u00edteni a konstrukt\u00edv kezdem\u00e9nyez\u00e9seket<\/strong><\/p>\n<\/li>\n<li>\n<p><strong>Figyelmeztesse a feleket<\/strong>, ha elt\u00e9rnek az asszert\u00edv kommunik\u00e1ci\u00f3 alapelveit\u0151l, \u00e9s szem\u00e9lyeskedni kezdenek<\/p>\n<\/li>\n<li>\n<p>Szerepe legyen olyan, mint egy j\u00e1t\u00e9kvezet\u0151\u00e9 a focimeccsen, aki sz\u00f3l, ha s\u00e9r\u00fclnek a j\u00e1t\u00e9kszab\u00e1lyok, de hagyja a k\u00e9t csapatot kibontakozni, \u00e9s <strong>nem \u0151 d\u00f6nti el<\/strong>, hogy ki nyeri a meccset<\/p>\n<\/li>\n<\/ul>\n<div class=\"w-100 keretes\">Az oldal tartalma coping cardk\u00e9nt is let\u00f6lthet\u0151 <a href=\"https:\/\/semmelweis.hu\/reziliencia-akademia\/files\/2025\/10\/Konfliktuskezeles_web.pdf\" target=\"_blank\" rel=\"noopener\">pdf form\u00e1tumban.<\/a><\/div>\n<style>\n           #page-grid .card-body > .line-clamp-box.excerpt{\n        width: inherit;\n        max-width: inherit;\n        display:flex;\n        min-height: 2.4em;\n        flex-direction: column;\n        justify-content: space-around;\n        background-color: #D6E4EA;\n        min-height: 3.4rem;\n        font-family: \"Montserrat\", sans-serif;\n    }\n\n    #page-grid a:hover .card-body > .line-clamp-box.excerpt {\n        background-color: #fff;\n        color: #313B40;\n    }\n\n    #page-grid .card-body .line-clamp-box.excerpt section{\n        max-width: inherit;\n        display: -webkit-box;\n        -webkit-line-clamp: 2;\n        -webkit-box-orient: vertical;\n        overflow: hidden;\n        text-overflow: ellipsis;\n        hyphens: auto;\n        margin: auto;\n        \n    }\n    .line-clamp-box.excerpt section, .line-clamp-box.excerpt section p{\n        font-size:0.8em;\n    }\n    \n<\/style>\n    <section id=\"page-grid\">\n        <section class=\"d-block d-md-flex title-row my-3 ml-0 ml-md-1\">\n<div class=\"section-title  mb-1 \">\n<h2>\n    A k\u00e9pz\u00e9s elemei\n<\/h2>\n<\/div>\n<\/section>\n        <div class=\"row row-cols-1 row-cols-md-2 row-cols-lg-3 no-gutters mx-0 \">    <div class =\"col  mb-2 card-wrapper\">\n        <a class=\"d-flex flex-fill card-link-warapper m-md-1\" href=\"https:\/\/semmelweis.hu\/reziliencia-akademia\/konfliktuskezeles\/konfliktuskezeles-altalaban\/\">\n            <div class=\"card border border-secondary se-border flex-fill\">\n                <div class=\"row no-gutters mx-0 d-flex flex-nowrap flex-md-wrap align-items-center\">\n                    <div class =\"  col-5 col-md-12  d-none  d-md-none d-md-none  bg-image  card-image justify-content-center\">\n                        <img class='wp-post-image img-fluid landscape' src='https:\/\/semmelweis.hu\/reziliencia-akademia\/wp-content\/themes\/se18\/dist\/images\/svg\/bg-image.svg' \/>\n                    <\/div>\n                    <div class=\"card-body  col flex-column  col-md-12 p-0\">\n                        <div class=\"line-clamp-box p-3\">\n                            <h5 class=\"ml-0 ml-sm-1 mt-2 align-items-center\"  >Konfliktuskezel\u00e9sr\u0151l \u00e1ltal\u00e1ban<\/h5>\n                        <\/div>\n                        \n                    <\/div>\n                <\/div>\n\n            <\/div>\n        <\/a>\n    <\/div>    <div class =\"col  mb-2 card-wrapper\">\n        <a class=\"d-flex flex-fill card-link-warapper m-md-1\" href=\"https:\/\/semmelweis.hu\/reziliencia-akademia\/konfliktuskezeles\/megoldaskozpontu-gondolkodas\/\">\n            <div class=\"card border border-secondary se-border flex-fill\">\n                <div class=\"row no-gutters mx-0 d-flex flex-nowrap flex-md-wrap align-items-center\">\n                    <div class =\"  col-5 col-md-12  d-none  d-md-none d-md-none  bg-image  card-image justify-content-center\">\n                        <img class='wp-post-image img-fluid landscape' src='https:\/\/semmelweis.hu\/reziliencia-akademia\/wp-content\/themes\/se18\/dist\/images\/svg\/bg-image.svg' \/>\n                    <\/div>\n                    <div class=\"card-body  col flex-column  col-md-12 p-0\">\n                        <div class=\"line-clamp-box p-3\">\n                            <h5 class=\"ml-0 ml-sm-1 mt-2 align-items-center\"  >Megold\u00e1sk\u00f6zpont\u00fa gondolkod\u00e1s<\/h5>\n                        <\/div>\n                        \n                    <\/div>\n                <\/div>\n\n            <\/div>\n        <\/a>\n    <\/div>    <div class =\"col  mb-2 card-wrapper\">\n        <a class=\"d-flex flex-fill card-link-warapper m-md-1\" href=\"https:\/\/semmelweis.hu\/reziliencia-akademia\/konfliktuskezeles\/mediacio-alapelvei\/\">\n            <div class=\"card border border-secondary se-border flex-fill\">\n                <div class=\"row no-gutters mx-0 d-flex flex-nowrap flex-md-wrap align-items-center\">\n                    <div class =\"  col-5 col-md-12  d-none  d-md-none d-md-none  bg-image  card-image justify-content-center\">\n                        <img class='wp-post-image img-fluid landscape' src='https:\/\/semmelweis.hu\/reziliencia-akademia\/wp-content\/themes\/se18\/dist\/images\/svg\/bg-image.svg' \/>\n                    <\/div>\n                    <div class=\"card-body  col flex-column  col-md-12 p-0\">\n                        <div class=\"line-clamp-box p-3\">\n                            <h5 class=\"ml-0 ml-sm-1 mt-2 align-items-center\"  >Medi\u00e1ci\u00f3 alapelvei<\/h5>\n                        <\/div>\n                        \n                    <\/div>\n                <\/div>\n\n            <\/div>\n        <\/a>\n    <\/div>    <div class =\"col  mb-2 card-wrapper\">\n        <a class=\"d-flex flex-fill card-link-warapper m-md-1\" href=\"https:\/\/semmelweis.hu\/reziliencia-akademia\/konfliktuskezeles\/interperszonalis-hatekonysag\/\">\n            <div class=\"card border border-secondary se-border flex-fill\">\n                <div class=\"row no-gutters mx-0 d-flex flex-nowrap flex-md-wrap align-items-center\">\n                    <div class =\"  col-5 col-md-12  d-none  d-md-none d-md-none  bg-image  card-image justify-content-center\">\n                        <img class='wp-post-image img-fluid landscape' src='https:\/\/semmelweis.hu\/reziliencia-akademia\/wp-content\/themes\/se18\/dist\/images\/svg\/bg-image.svg' \/>\n                    <\/div>\n                    <div class=\"card-body  col flex-column  col-md-12 p-0\">\n                        <div class=\"line-clamp-box p-3\">\n                            <h5 class=\"ml-0 ml-sm-1 mt-2 align-items-center\"  >Interperszon\u00e1lis hat\u00e9konys\u00e1g<\/h5>\n                        <\/div>\n                        \n                    <\/div>\n                <\/div>\n\n            <\/div>\n        <\/a>\n    <\/div>    <div class =\"col  mb-2 card-wrapper\">\n        <a class=\"d-flex flex-fill card-link-warapper m-md-1\" href=\"https:\/\/semmelweis.hu\/reziliencia-akademia\/konfliktuskezeles\/mentalizacio-es-empatia\/\">\n            <div class=\"card border border-secondary se-border flex-fill\">\n                <div class=\"row no-gutters mx-0 d-flex flex-nowrap flex-md-wrap align-items-center\">\n                    <div class =\"  col-5 col-md-12  d-none  d-md-none d-md-none  bg-image  card-image justify-content-center\">\n                        <img class='wp-post-image img-fluid landscape' src='https:\/\/semmelweis.hu\/reziliencia-akademia\/wp-content\/themes\/se18\/dist\/images\/svg\/bg-image.svg' \/>\n                    <\/div>\n                    <div class=\"card-body  col flex-column  col-md-12 p-0\">\n                        <div class=\"line-clamp-box p-3\">\n                            <h5 class=\"ml-0 ml-sm-1 mt-2 align-items-center\"  >Mentaliz\u00e1ci\u00f3 \u00e9s emp\u00e1tia<\/h5>\n                        <\/div>\n                        \n                    <\/div>\n                <\/div>\n\n            <\/div>\n        <\/a>\n    <\/div>        <\/div>\n    <\/section>\n<div class=\"keretes w-100\" style=\"border: 0px solid !important; background-color: #ffe79f !important;\">\n<h5><span style=\"font-size: 14pt;\">A <a href=\"https:\/\/semmelweis.hu\/reziliencia-akademia\/\">Reziliencia Akad\u00e9mia<\/a> programj\u00e1t a <\/span><span style=\"font-size: 14pt;\"><a href=\"https:\/\/www.merckgroup.com\/en\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-497 \" src=\"https:\/\/semmelweis.hu\/reziliencia-akademia\/files\/2025\/09\/MERCK_LOGO_Rich_RGB.png\" alt=\"\" width=\"117\" height=\"20\" \/><\/a><\/span><span style=\"font-size: 14pt;\">t\u00e1mogatja. <\/span><span style=\"font-size: 14pt;\">A weboldal tartalm\u00e1t a Semmelweis Egyetem <a href=\"https:\/\/semmelweis.hu\/magtud\/\" target=\"_blank\" rel=\"noopener\">Magatart\u00e1studom\u00e1nyi Int\u00e9zete<\/a> k\u00e9sz\u00edtette.\u00a0<\/span><\/h5>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Konfliktusr\u00f3l akkor besz\u00e9l\u00fcnk, ha k\u00e9t vagy t\u00f6bb ember k\u00f6z\u00f6tt negat\u00edv \u00e9rzelmek jelennek meg. <a href=\"https:\/\/semmelweis.hu\/reziliencia-akademia\/files\/2025\/09\/konfliktus_negativ.png\"><\/a> A negat\u00edv \u00e9rz\u00e9sek ellen\u00e9re a konfliktusokb\u00f3l j\u00f3 dolgok is kij\u00f6hetnek: n\u00f6velhetik a kreativit\u00e1st lehet\u0151s\u00e9g hogy letesztelj\u00fck saj\u00e1t hat\u00e9konys\u00e1gunkat r\u00e9g\u00f3ta lappang\u00f3 probl\u00e9m\u00e1k felsz\u00ednre \u00e9s megold\u00e1sra ker\u00fcl(het)nek r\u00e1mutatnak a jav\u00edtand\u00f3 probl\u00e9m\u00e1kra fejleszthetik az \u00f6nismeretet \u00a01. Szem\u00e9lyis\u00e9g jellemvon\u00e1sok \u00a0 2. Kommunik\u00e1ci\u00f3s zavarok ez a leggyakoribb &hellip;<\/p>\n","protected":false},"author":110,"featured_media":0,"parent":478,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-49","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/semmelweis.hu\/reziliencia-akademia\/wp-json\/wp\/v2\/pages\/49","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/semmelweis.hu\/reziliencia-akademia\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/semmelweis.hu\/reziliencia-akademia\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/semmelweis.hu\/reziliencia-akademia\/wp-json\/wp\/v2\/users\/110"}],"replies":[{"embeddable":true,"href":"https:\/\/semmelweis.hu\/reziliencia-akademia\/wp-json\/wp\/v2\/comments?post=49"}],"version-history":[{"count":11,"href":"https:\/\/semmelweis.hu\/reziliencia-akademia\/wp-json\/wp\/v2\/pages\/49\/revisions"}],"predecessor-version":[{"id":678,"href":"https:\/\/semmelweis.hu\/reziliencia-akademia\/wp-json\/wp\/v2\/pages\/49\/revisions\/678"}],"up":[{"embeddable":true,"href":"https:\/\/semmelweis.hu\/reziliencia-akademia\/wp-json\/wp\/v2\/pages\/478"}],"wp:attachment":[{"href":"https:\/\/semmelweis.hu\/reziliencia-akademia\/wp-json\/wp\/v2\/media?parent=49"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/semmelweis.hu\/reziliencia-akademia\/wp-json\/wp\/v2\/categories?post=49"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/semmelweis.hu\/reziliencia-akademia\/wp-json\/wp\/v2\/tags?post=49"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}