{"id":149,"date":"2025-11-11T14:04:18","date_gmt":"2025-11-11T13:04:18","guid":{"rendered":"https:\/\/semmelweis.hu\/informatika2\/?page_id=149"},"modified":"2025-11-12T09:47:41","modified_gmt":"2025-11-12T08:47:41","slug":"ticketing-bejelentesek-szamai","status":"publish","type":"page","link":"https:\/\/semmelweis.hu\/informatika\/rolunk\/informatika-a-szamok-tukreben\/ticketing-bejelentesek-szamai\/","title":{"rendered":"Ticketing bejelent\u00e9sek sz\u00e1mai"},"content":{"rendered":"<p><strong>Ticketing &#8211; informatikai hibajegykezel\u0151 rendszer<\/strong><\/p>\n<p>2023. tavasz\u00e1n elindult az informatikai probl\u00e9m\u00e1k bejelent\u00e9s\u00e9t lehet\u0151v\u00e9 tev\u0151 hibajegykezel\u0151 rendszer. Az \u00faj rendszerbe bel\u00e9pett felhaszn\u00e1l\u00f3k (AD) k\u00f6zvetlen\u00fcl egy webport\u00e1l fel\u00fcleten (<a href=\"https:\/\/helpdesk.semmelweis.hu\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/helpdesk.semmelweis.hu<\/a>) tudj\u00e1k r\u00f6gz\u00edteni, \u00e9s nyomon k\u00f6vetni a bejelentett probl\u00e9ma megold\u00e1si folyamat\u00e1t. Term\u00e9szetesen tov\u00e1bbra is lehet\u0151s\u00e9ge van a felhaszn\u00e1l\u00f3knak e-mailben (<a href=\"mailto:helpdesk@semmeweis.hu\">helpdesk@semmeweis.hu<\/a>) esetleg telefonon (+36 20\/825 5000) is probl\u00e9m\u00e1t bejelenteni.\u00a0\u00a0<\/p>\n<p>Az informatikai hibajegykezel\u0151\u00a0<span style=\"font-size: 1rem\">rendszerben <\/span><span style=\"font-size: 1rem\">(Ticketing) r\u00f6gz\u00edtett bejelent\u00e9sek sz\u00e1m\u00e1nak alakul\u00e1sa:<\/span><\/p>\n\n<!-- iframe plugin v.6.0 wordpress.org\/plugins\/iframe\/ -->\n<iframe loading=\"lazy\" src=\"https:\/\/ifig-monitoring-teszt.semmelweis.hu\/showticketingstatus\" height=\"400\" width=\"100%\" scrolling=\"yes\" class=\"iframe-class\" frameborder=\"0\"><\/iframe>\n\n","protected":false},"excerpt":{"rendered":"<p>Ticketing &#8211; informatikai hibajegykezel\u0151 rendszer 2023. tavasz\u00e1n elindult az informatikai probl\u00e9m\u00e1k bejelent\u00e9s\u00e9t lehet\u0151v\u00e9 tev\u0151 hibajegykezel\u0151 rendszer. Az \u00faj rendszerbe bel\u00e9pett felhaszn\u00e1l\u00f3k (AD) k\u00f6zvetlen\u00fcl egy webport\u00e1l fel\u00fcleten ( <a href=\"https:\/\/helpdesk.semmelweis.hu\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/helpdesk.semmelweis.hu<\/a> ) tudj\u00e1k r\u00f6gz\u00edteni, \u00e9s nyomon k\u00f6vetni a bejelentett probl\u00e9ma megold\u00e1si folyamat\u00e1t. Term\u00e9szetesen tov\u00e1bbra is lehet\u0151s\u00e9ge van a felhaszn\u00e1l\u00f3knak e-mailben ( <a href=\"mailto:helpdesk@semmeweis.hu\">helpdesk@semmeweis.hu<\/a> ) esetleg telefonon (+36 20\/825 5000) is probl\u00e9m\u00e1t &hellip;<\/p>\n","protected":false},"author":102084,"featured_media":0,"parent":142,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-149","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/semmelweis.hu\/informatika\/wp-json\/wp\/v2\/pages\/149","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/semmelweis.hu\/informatika\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/semmelweis.hu\/informatika\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/semmelweis.hu\/informatika\/wp-json\/wp\/v2\/users\/102084"}],"replies":[{"embeddable":true,"href":"https:\/\/semmelweis.hu\/informatika\/wp-json\/wp\/v2\/comments?post=149"}],"version-history":[{"count":2,"href":"https:\/\/semmelweis.hu\/informatika\/wp-json\/wp\/v2\/pages\/149\/revisions"}],"predecessor-version":[{"id":314,"href":"https:\/\/semmelweis.hu\/informatika\/wp-json\/wp\/v2\/pages\/149\/revisions\/314"}],"up":[{"embeddable":true,"href":"https:\/\/semmelweis.hu\/informatika\/wp-json\/wp\/v2\/pages\/142"}],"wp:attachment":[{"href":"https:\/\/semmelweis.hu\/informatika\/wp-json\/wp\/v2\/media?parent=149"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/semmelweis.hu\/informatika\/wp-json\/wp\/v2\/categories?post=149"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/semmelweis.hu\/informatika\/wp-json\/wp\/v2\/tags?post=149"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}